PorchLight is in beta through November 2026. Reports are marked TEST or REAL. What this means
FREE TO USEPrivacy
Privacy policy.
Effective 2026-10. This is plain-language plus the formal terms. If anything is unclear, email porchlight@petparentusa.com.
Quick version
We publish owner-approved lost-pet details and notify neighbors who opt in. Public lost-pet pages show a 1-mile last-seen grid; the live map shows the precise reported last-seen point. Pet names are public by default unless the owner turns off name visibility. Owner identity and contact details stay private unless released.
What we collect
- Pet details you enter or import from PetParent: species, breed, color, sex, photos, name, age, weight, microchip, distinctive markings, temperament.
- Location of the last-seen point, the area you search, and where finders report sightings.
- Contact details (email, optional phone) so we can notify you of sightings and matches.
- Account sign-in identifiers (email, OAuth tokens) handled by Supabase Auth.
- Operational data — alert dispatch ledgers, handoff audit, in-app notifications, photo-quality scores — kept for forensic + product-improvement reasons.
What’s public by default
The lost-pet page shows photos, species, breed, color, sex, pet name (unless the owner opts out), last-seen 1-mile grid, status, and platform contact options. The live map shows the precise reported last-seen point. Sightings also use precise locations. We do not publish owner identity or contact details, microchip information, or owner notes without a specific release.
When you click a sharing target (Facebook, Nextdoor, PawBoost, Brevard County Animal Services, etc.), you choose a release scope:photo only, photo + pet name, orphoto + name + contact. We record the grant. Future changes to the report won’t retroactively expand a grant.
PetParent integration
If you arrived from PetParent or chose “Yes, my pet is licensed in Brevard County” on the report form, we read your pet’s record from PetParent to pre-fill the report. We also mint a short-lived token tying your PorchLight account to your PetParent account by email, so we can suggest re-licensing after recovery.
Recovery and licensing
If a pet reported lost in PorchLight is later recovered and you have indicated the pet is not licensed in your jurisdiction, PetParent will reach out to assist with licensing as required by local ordinance. Your name, contact information, and pet details may be shared with PetParent for this purpose. You will not be contacted by local animal services without your consent unless required by law.
SMS preferences and consent
We store the contact details you submit, your SMS choice, the disclosure version, and submission time as consent evidence. Your private profile contact details are used for the notification channels you choose; updating them does not expose your identity on anonymous sightings. Optional SMS alerts require phone verification and an alert area. Requesting a sign-in or verification code does not enroll you in alerts.
Mobile numbers and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. Messaging service providers process texts on our behalf. Reply STOP to opt out or HELP for help. See our SMS Terms.
Retention
- Resolved lost-pet pages stay accessible at their URL until you ask us to remove them. Photos and snapshots are retained for forensic reasons unless deletion is requested.
- Handoff and dispatch ledgers are retained indefinitely for audit.
- In-progress drafts older than 7 days are eligible for automatic deletion.
Deleting your data
Email porchlight@petparentusa.com from the address on your account. We will delete or anonymize your personal data within 30 days. Aggregate, non-personally-identifiable metrics may remain.
Contact
Operator: PetParent. Reach us at porchlight@petparentusa.com.
Version 2026-10 · Back to home